Job Responsibilities

• Manage and optimize Brivity CRM to improve the operational activities of the Client based on priorities, including lead generation and database management.
• Prospect for new clients on a daily basis from various lead sources.
• Respond to incoming leads from internet sources, referrals, sign calls, etc.
• Input information into the database and create an effective touchpoint mechanism for these leads.
• Conduct lead follow-up and nurture until appointments are set.
• Measure conversion ratios and meet performance benchmarks.

Job Qualifications

• Associate or Bachelor’s degree in any field
• Prior telemarketing experience is preferred but not required
• Ability to communicate effectively with peers and customers both in written and verbal form.
• Proficiency with MS Office Suite, Google Suite, and other data management tools
• Excellent organizational and time management skills.
• Detail and quality orientation, motivated by achievements, and collaborative.
• Ability to manage and organize competing demands and a diverse workload.
• Ability to work independently following the client’s business hours (Pacific, Central, Eastern, Mountain).
• A workstation that meets the Company’s technical requirements.

We offer a competitive compensation and benefits package that includes a retirement plan, full HMO coverage for you and an eligible dependent, performance-based incentives, and great support for ongoing professional development. You will also benefit from our culture that’s anchored on values such as doing the right thing, seeking first to understand, and living life passionately. It is engaging, challenging and absolutely rewarding!

If you don't meet all of the qualifications, we still encourage you to complete the submission. Our career consultants can help you decide if your interests or attributes fit. Basic training will be required before getting confirmed to the role.