Join the world's leading real estate technology firms and take your career to new heights

RECENT AND PROSPECTIVE GRADUATES ENCOURAGED TO APPLY

We're looking for an enthusiastic and hungry teammate, who is excited to contribute to a rapidly evolving product/team. The ideal candidate is a new or recent grad who is professional, self-motivated, a team player, and eager to learn and grow within a fast-paced environment.

Our main HQ is in Washington, DC. The team is mostly hybrid with 2-3 days in office per week.

As a member of the Customer Success team, each day will look a little different, bringing new and exciting challenges. The Customer Success Specialist will contribute to many different areas within our Customer Success team, including, but not limited to:

• Using tools like Intercom to provide chat and email support to our 500k+ iOS, Android and desktop/web users, most of whom are self-employed professionals
• Driving subscription sales and optimizing conversion funnels through messages with potential subscribers
• Requesting and managing reviews to help bolster Hurdlr’s app store presence
• Working with the engineering team to ensure product stability
• Compiling feedback and proposing new product features for the app
• Maintaining and creating help center content as new features and updates are released
• Managing and optimizing messaging campaigns, using push notifications, emails, and direct messaging

This job has a lot of room for growth and upward mobility within the team. Other Customer Success team members have taken on responsibilities such as:

• Working closely with the engineering team and executive team to onboard and provide ongoing support to API partners
• Onboarding and liaising with stakeholders from enterprises that we partner with
• Hosting webinars and recording informational videos for consumers, enterprise clients, and API partners
• Researching and reaching out to sites/blogs to boost Hurdlr’s SEO
• Managing inbound enterprise leads and leading demos for potential enterprise clients

Apply here: https://www.linkedin.com/jobs/view/3618755969